Buying an ideal yet affordable CRM software system in Europe is not as easy you think. However, by reading this article to the end, you can surely make an informed decision.
No matter which part of the world you run your business, by implementing CRM software, you cannot only effectively maintain a friendly and healthy relationship with your new, existing, and prospective customers, but also increase your business operation efficiency and save a good amount of time and dime.
Do you have your company somewhere in Europe, but are not satisfied with its growth?
Are you a European business owner, doing your business in the same traditional way?
Is your business doing great but still looking forward to taking its growth to the next level?
Do you run a small-size business somewhere in Europe but want to generate more ROI?
If you say ‘Yes’ to all the above questions, the best way to achieve all these goals is to get a CRM system implemented and make your business run efficiently.
But the question arises which CRM software system to select out of the available ones.
Well, in this article, I have brought for you some of the best CRM software systems in Europe.
But before reading about the best CRM software systems in Europe, let’s first know what Customer Relationship Management (CRM) is and what its benefits are.
What is Customer Relationship Management?
Customer relationship management, or CRM, is the software that helps in interacting and communicating with your existing and potential customers. It allows you to organize, administer, accomplish and track the interaction and communication that you carry on with your existing and prospective customers.
This way, it helps you get the desired outcomes of acquiring more customers and thus increasing customer retention. If said in other words, with the implementation of a CRM software system in your organization, you can easily:
- Manage all communication and interactions with prospects
- Maintain a centralized database across your sales org
- Automate forecasting for your sales performance
- Keep the same software as your company grows
- Be reminded to follow up with prospects
- Ensure team communication is facilitated
- Scale your sales processes over time
- Make administrative tasks efficient
- Organize contact data
- Automate data entry
- Segment customers
- Create sales reports
So, a CRM software system not only helps increase the rates of customer retention but also satisfaction. It is, in fact, one of the most popular tools for sales reps.
Let’s get it through the following statistical data. When you use a CRM for your business, it increases
- Sales team productivity by 34%
- Sales by 29%
On the other hand, the average return for every dollar spent on a CRM is $8.71, and the amount the sales cycle is reduced with the data accessibility of a CRM is 8-14%.
Top 5 CRM Software Systems In Europe
Now, let’s talk about the list of the top CRM software system in Europe for 2021.
Want a CRM software system in Europe to track leads, close opportunities, and get accurate forecasts?
Here comes Odoo for you! This open-source CRM software system is fully integrated and easily customizable. It comes with a great number of expertly designed business apps.
Best, its intuitive database can complement multiple business requirements, to name a few are CRM, Sales, Project, Manufacturing, Inventory, and Accounting.
This all-in-one software is created to cater to the needs of companies, irrespective of their size (or budget)
Need CRM software system that should be a unique combination of simplicity, flexibility, and utility?
Claritysoft is the perfect one to go with. This CRM software solution helps you with robust marketing automation, sales automation, customer service tools, and much more in a fully customizable and intuitive interface. This system is created focusing on usability and built to refine the user experience and increase user adoption.
Want to boost customer engagement, discover the best leads, drive deals to closure, and nurture existing customers with a comprehensive, smart, and intelligent solution?
Look nowhere but buying Freshworks! With this full-fledged sales force automation solution, your sales and marketing teams do not have to any longer switch between multiple platforms because taking advantage of this one tool, you can:
- Visualize your deals pipeline
- Make calls & send emails
- Identify & prioritize deals
- Automate repetitive tasks
- Create custom reports
- Get complete context
This customer relationship management system helps you with everything you need as a salesperson, for example, attracting quality leads, engaging in contextual conversations, driving deals with AI-enabled insights, and nurturing customer relationships.
With built-in email, chat, phone, and telephony, this CRM system software in Europe gives more time to sales teams for selling by automating the sales process and more.
Are you an agency or a consulting firm and facing problems in managing your customers and contacts?
Do you need a CRM system to coordinate the sales process, send quotes and invoices all in one place?
Go with Scoro, the award-winning end-to-end work management CRM software, which is designed for agencies and consulting firms like yours. This CRM solution allows you to manage your entire workflow all in one place, from the first hello to the final invoice.
By blending a robust suite of project management, billing, reporting, and CRM tools in one place, it helps you streamline your work, automate routine tasks and ensure growth.
Headquartered in Milan/London and based in Verona, this all-Italian CRM helps you in engaging your customers into your business processes via a specific technology.
Additionally, it also helps you in managing processes generated by internal customers.
The catch of this CRM is – improving the return on investments and facilitating internal communication.
We, at Spire Digital Solutions, provide a CRM system to help entrepreneurs and business owners succeed.
We believe in your ability to innovate and in the ability of technology to help, so to support ‘Customer Management’ we have many resources available for businesses like you.
If you need any help or assistance for the customer relationship management system, please feel free to reach out to the management team at Spire Digital Solutions for all your questions about CRM solutions.